Financing Available on Repairs and Installations for Over $500.

Veterans Get 10% OFF of Repairs.

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Giving Other Heating And Air Companies

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Serving the Tri-Cities, VA area

FAQs

Incredible HVAC LLC FAQ

Award-Winning Company | Over 20 Years of Experience | Free Estimates on New Installations

Award-Winning Company
Over 20 Years of Experience
Free Estimates on New Installations

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Learn More About Incredible HVAC LLC

Have an HVAC-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

  • Do you offer financing?

    We do offer financing through KwikComfort. We also offer financing services on service calls and repairs over $500 through Wisetack. We understand that maintaining HVAC systems can be expensive, but having functional heating and AC units is important for most homeowners. In fact, according to ComfyLiving.net, the annual American demand for AC in 2018 was exceptionally high at 15.3 million units. Our AC and heating contractors are more than happy to help our customers get the HVAC units they need to be comfortable at home.

  • What is the soonest available appointment?

    Our AC and heating contractors can usually get out to you in 1 to 2 business days. You can call to schedule an appointment or use the book online feature on our site.

  • How often do I need to change my air filters?

    Most HVAC unit manufacturers recommend changing your air filters every 30 days. If you have any questions, our heating contractors can help you figure out the ideal time to change the filters in your specific unit.

  • If I replace my outdoor unit, do I need to replace my indoor unit?

    Yes, they should be replaced at the same time. Our AC and heating contractors can quickly replace both units, so you won't have to experience discomfort at home for long.

  • How long should my system last?

    The average lifespan of a modern HVAC unit is 10 to 12 years with proper maintenance. Our heating contractors can help you get the longest possible use out of your HVAC system.

  • What can I do about indoor air quality?

    You can improve your indoor air quality with frequent dusting and vacuuming, and you can also have our qualified heating contractors install devices such as UV light units, special air filters, and electronic air cleaners in your HVAC unit. If you have any questions about your air quality, don't hesitate to call us for assistance.

  • Do you offer any maintenance plans?

    We offer a VIP maintenance policy. You can go to the VIP maintenance policy page on our website for more details. Signing up for the policy will also include special discounts and scheduling with our HVAC and heating contractors. IF you have further questions about this policy, give us a call to learn more.

  • When should I have my system serviced?

    It is generally recommended to have AC or heating contractors service your HVAC system every 6 months, preferably in the fall and spring. If your system is overdue for a maintenance service call, contact our team today. 

  • How I can increase the efficiency of my HVAC system?

    HVAC units are designed to function optimally with preventative maintenance every 6 months. Our HVAC and heating contractors can help you get the best possible performance from your home's system. Contact us today to learn more about improving HVAC efficiency. 

  • There's a weird smell coming from my heating and/or air conditioning system. What should I do?

    Schedule an appointment with us, and one of our AC and heating contractors will come out to give your system diagnostic servicing. In the future, you can also prevent this with regular maintenance. Give us a call today to learn more about maintaining your HVAC unit and keeping your home comfortable.

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